Market that fulfills fans' "wishes" | KANAPro MARKET β
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About your order
Can I purchase without registering as a member?
There is an error with the postal code when entering shipping address information.
How do I receive emails related to my order?
Where can I check my purchase history?
Do you reserve stock when you add items to your cart?
I made the payment but got the message "You cannot purchase this item as it is out of stock."
Will there be restocks of products that are out of stock?
Can I cancel my order after placing it?
About product delivery
Can I choose the delivery company?
I want to change the shipping address after placing an order.
When will my order arrive?
I would like to have multiple purchased items sent to different addresses.
I have placed multiple orders, can you combine the shipments?
Can I specify the delivery date and time?
How can I check if it has been shipped?
Can I return the product I received?
Can I exchange the product I received?
The product was defective or faulty.
Do shipping fees vary by region?
Payment
Are there any payment methods other than credit card?
If I order a product by credit card, when will I be charged?
An error occurred when paying by credit card.
Membership Information
I forgot my password.
I haven't received the password reset email.
What characters and symbols can be used in a password?
I would like to change my registration information (password, address, etc.).
What is a wishlist?
Please tell me how to cancel my membership.
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